November 2024 Intake Processing Unit Impact Case Blocks
The Office of the Inspector General (the OIG), as part of our statute, maintains an Intake Processing Unit that receives complaints from the incarcerated population and the public. Staff in the Intake Processing Unit respond to complaints that the OIG receives through U.S. Postal mail, phone calls (toll-free hotline), and inquiries through our website, which can exceed 800 claims a month. Below are nine complaints that the Intake Processing Unit reviewed and closed as of November 2024. These cases highlight the OIG’s impact and efforts to resolve the complainant’s concerns.