Publications

The Office of the Inspector General (the OIG), as part of our statute, maintains an Intake Processing Unit that receives complaints from the incarcerated population and the public. Staff in the Intake Processing Unit respond to complaints that the OIG receives through U.S. Postal mail, phone calls (toll-free hotline), and inquiries through our website, which can exceed 800 claims a month. Below are nine complaints that the Intake Processing Unit reviewed and closed as of November 2024. These cases highlight the OIG’s impact and efforts to resolve the complainant’s concerns.

During December 2024, the OIG’s Local Inquiry Team closed 24 monitored inquiries. Of those 24 inquiries, the OIG monitored 16 inquiries contemporaneously and monitored eight inquiries retrospectively. The summaries that follow present three notable inquiries the OIG monitored and closed during December 2024.

During November 2024, the OIG’s Local Inquiry Team closed 33 monitored inquiries. Of those 33 inquiries, the OIG monitored nine inquiries contemporaneously and monitored 24 inquiries retrospectively. The summaries that follow present five notable inquiries the OIG monitored and closed during November 2024.

During October 2024, the OIG’s Local Inquiry Team closed 75 monitored inquiries. Of those 75 inquiries, the OIG monitored 21 inquiries contemporaneously and monitored 54 inquiries retrospectively. The summaries that follow present 11 notable inquiries the OIG monitored and closed during October 2024.

During November 2024, the OIG’s Centralized Screening Monitoring Team monitored and closed 1,014 grievances. This document presents six notable cases monitored and closed by the OIG during November 2024.

As part of the Office of the Inspector General’s statutory authority, we monitor the California Department of Corrections and Rehabilitation’s performance and compliance with the use of force at its 33 prisons, parole operations, and Office of Correctional Safety. This document presents six notable use-of-force incidents that the Field Investigations Monitoring Unit closed from September through December 2024.

During October 2024, the OIG’s Centralized Screening Monitoring Team monitored and closed 1,144 grievances. This document presents eight notable cases monitored and closed by the OIG during October 2024.

This report contains our assessment of the medical care provided to incarcerated people at Substance Abuse Treatment Facility and State Prison at Corcoran between February and July 2023. We rated the case review component of the overall health care quality adequate and the compliance component of the overall health care quality inadequate.